Contact Manager

Manage all your activities and information about your customers.

  • Automate follow-up schedules
  • Measure customer value
  • Apply KPI’s to customer sales activity
  • Send / manage mass communications, mail-list
  • Create detailed customer profiles for target marketing
  • Track customer progress & sales performance

Knowing who your customers are, and how you are doing with them, is critical to heading off possible problems. The cost of client retention is much less than customer acquisition, so spending some time reviewing hard facts about your customers is important.

Fdata’s Contact Manager is a bit CRM and a lot of business intelligence. We capture detailed business information to help you make smarter business decisions, improve target marketing, manage customers and track account performance. By applying our business process management to customer maintenance tasks you will have real-time, truthful, information about your sales performance.