FBS Service Case Management
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| Download Two Pager (.pdf) |
| Download Case Study (.pdf) |
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For managers who need to quantitatively measure the success of the services they provide in order to increase their funding. FBS Service Case Management is a software package designed for Immigrant Services Agencies. It provides centralized access to all clients and the services, automates service referrals, and simplifies reporting to funders.
Unlike packaged CRM tools that only provide part of the solution, FBS Service Case Management is a dynamic solution for the management of clients, services and outcomes that can be 100% customized to meet current needs and easily changed as new services are offered.
Fdata also provides training, support, standardized reporting and software enhancements.
Can you relate?
As modern business moves at a much faster pace, many organizations struggle to coordinate the activities of their various departments, suppliers, contractors and managers.
Every activity in a company, from handling client cases to logging financial data, requires specific workflow and unique business logic. This may require tracking inventory, managing appointments, or tracking complicated service issues that are unique to your industry.
Traditional shrink wrapped software is not designed to handle your specific needs, often requiring duplication of efforts across multiple systems and ongoing lost productivity.
Instead of losing time and sinking resources into building a custom software solution without a guaranteed return on investment, Fdata offers a set of comprehensive solutions that can be deployed immediately using a framework that allows industry specific business logic to be added directly to its software.
Fdata Management Software has taken years of experience in creating best practices for service and case management and developed a unique technological framework which we can customize for each installation.
Our comprehensive solution is ready to be implemented off-the-shelf, but unlike traditional business software, is fully modifiable to meet 100% of your business requirements.
Do not compromise your organizational needs to fit into a software package that costs more and more each year. Our software is designed to be flexible to your industry’s needs and can be easily updated when your needs change.
Our team of business experts and software designers will work closely with your organization to provide unified contract management, acquisition and purchase tracking, payment scheduling, and vendor management.
Example Workflow (customizable)
Fdata uses a “model first” methodology to customize its management software for each client’s unique needs.
Below is an abbreviated versions of one of the workflows implemented for a shipping company specializing in trade shows.
Notifications, lead generation and access permissions are all incorporated into the data management solution.
This allows the software to handle the exact needs of each organization and automate any data governance policies.
